Terms and Conditions
Terms & Conditions
Effective Date: January 1, 2022
Welcome to shopnovaluxartistry.com, owned and operated by Nova Lux Artistry (“Company,” “we,” “us,” or “our”). By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before using our site.
1. Use of the Website
By accessing this site, you confirm that you are at least 18 years of age or accessing the site under the supervision of a parent or guardian. You may not use our products for any illegal or unauthorized purpose.
2. Products & Services
Nova Lux Artistry offers lash supplies and digital products. All product descriptions and pricing are subject to change without notice. We reserve the right to discontinue or modify products at any time.
3. Digital Products
All digital products, including ebooks and downloadable content, are final sale and non-refundable. Unauthorized sharing, reproduction, or resale is strictly prohibited.
4. Shipping & International Orders
All orders are processed within 48 business hours, excluding weekends and holidays. During sales, launches, or high-volume periods, processing may take longer. You will receive a notification once your order has shipped.
We ship both domestically and internationally. Shipping times and rates vary depending on location. Please note that international customers are responsible for any customs, duties, or taxes imposed by their country.
Once your package is marked as “Delivered” by the carrier, Nova Lux Artistry is not responsible for lost, stolen, or misplaced packages.
We recommend shipping to a secure location and/or adding shipping protection or insurance at checkout when available. If your package is lost in transit, we will do our best to assist you in filing a claim with the carrier.
5. Returns & Refunds
We offer a 14-day return policy from the date of delivery. To be eligible, items must be unused, in their original packaging, and in the same condition that you received them.
Non-returnable items include:
- Opened or used lash trays
- Opened adhesive, remover, or bonder
-
Used tweezers (for sanitary reasons)
To initiate a return, please contact us at [insert email address].
6. Payments
We accept major credit/debit cards and other forms of online payment. All transactions are secure and encrypted.
7. Privacy Policy
We collect limited personal information (such as your name and email) for order processing, communication, and marketing purposes. Your information will never be sold or shared with third parties. Please refer to our Privacy Policy for more details.
8. Affiliate & Ambassador Program
Nova Lux Artistry offers an affiliate and brand ambassador program. Participation is subject to approval and governed by a separate agreement. Misuse, misleading promotion, or code sharing violations may result in removal from the program.
9. Intellectual Property
All content on this website—including images, text, branding, and digital products—is the property of Nova Lux Artistry and may not be reproduced or used without permission.
10. Limitation of Liability
We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products, services, or website.
11. Changes to These Terms
We reserve the right to modify these Terms & Conditions at any time. Changes will take effect immediately upon posting on the website.
12. Contact Information
For questions or concerns about these Terms, please contact us at:
Email: info@novaluxartistry.com
Website: https://shopnovaluxartistry.